Know Your Customer (KYC)
1) Personal Accounts
What you need to know
Our sign-up process will register you for a WiPay Personal UnVerified account. This means that there are some features that you will not be able to access. To get access to all of our WiPay services, you will need to upgrade to a WiPay Personal Verified account. Don’t worry, the upgrade process is completely free! You will, however, need to submit documents for us to upgrade your account. These documents are as follows:
| Qty |
Type of Document |
Notes |
Required |
| 1 |
Form of ID |
For example; Driver’s Permit, Passport, or National ID Card. |
Yes |
| 1 |
Proof of Address |
For example; Utility Bill, Bank Statement. note: Submitted Utility Bill must not be more than 3 months from the date of submission. |
Yes |
| 1 |
Residency Confirmation Letter |
Must be completed if the name printed on the Form of ID document does not match the name printed on the Proof of Address document. |
Conditional |
| 1 |
Personal Bank Account |
Bank Account must match the name of the applicant. The information is to be entered on your WiPay Account |
Yes |
2) Business Accounts
a) Sole Trader
| Qty |
Type of Document |
Notes |
Required |
| 2 |
Form of ID |
For example; Driver’s Permit, Passport, or National ID Card. (both sides) |
Yes |
| 1 |
Proof of Address |
For example; Utility Bill, Bank Statement. note: Submitted Utility Bill must not be more than 3 months from the date of submission. |
Yes |
| 1 |
Certificate of Registration |
Certificate of Registration |
Yes |
| 1 |
Source of Funds |
- |
No |
| 1 |
Residency Confirmation Letter |
Must be completed if the name printed on any Form of ID document does not match the name printed on the Proof of Address document. |
Conditional |
| 1 |
Business Bank Account |
WiPay Account |
Yes |
b) Limited Company
| Qty |
Type of Document |
Notes |
Required |
| 1 |
Business Registration Certificate |
Certificate of Incorporation |
Yes |
| 1 |
Articles of Incorporation |
- |
Yes |
| 1 |
Notice of Directors |
Most Recent |
Yes |
| 1 |
Notice of Address |
Most Recent |
Yes |
| 1 |
Notice of Secretary |
Most Recent |
Yes |
| 1 |
Business Bank Account |
WiPay Account |
Yes |
The Account Holder must supply the following:
| Qty |
Type of Document |
Notes |
Required |
| 1 |
Form of ID |
For example; Driver’s Permit, Passport, or National ID Card. (both sides) |
Yes |
| 1 |
Proof of Address |
For example; Utility Bill, Bank Statement. note: Submitted Utility Bill must not be more than 3 months from the date of submission. |
Yes |
| 1 |
Residency Confirmation Letter |
Must be completed if the name printed on any Form of ID document does not match the name printed on the Proof of Address document. |
Conditional |
For the Listed Directors/Shareholders:
| Qty |
Type of Document |
Notes |
Required |
| 1 |
Form of ID |
Photo ID to be submitted for each listed Director/Shareholder.
For example; Driver’s Permit, Passport, or National ID Card (both sides). |
Yes |
| 1 |
Proof of Address |
For example; Utility Bill, Bank Statement. note: Submitted Utility Bill must not be more than 3 months from the date of submission. |
Yes |
| 1 |
Residency Confirmation Letter |
Must be completed if the name printed on any Form of ID document does not match the name printed on the Proof of Address document. |
Conditional |
c) Non-Governmental Organization (NGO)/Non Profit Organization (NPO)
Business Registration Requirements
| Qty |
Type of Document |
Notes |
Required |
| 1 |
Business Registration Certificate |
Certificate of Incorporation
For example; Driver’s Permit, Passport, or National ID Card (both sides). |
Yes |
| 1 |
Memorandum and Articles of Association |
- |
Yes |
| 1 |
Annual Return |
Most Recent |
Yes |
| 1 |
Business Bank Account |
Bank Account must match Registered Business Name |
Yes |
For the Account Holder
| Qty |
Type of Document |
Notes |
Required |
| 1 |
Form of ID |
For example; Driver’s Permit, Passport, or National ID Card (both sides). |
Yes |
| 1 |
Proof of Address |
For example; Utility Bill, Bank Statement. note: Submitted Utility Bill must not be more than 3 months from the date of submission. |
Yes |
| 1 |
Residency Confirmation Letter |
Must be completed if the name printed on any Form of ID document does not match the name printed on the Proof of Address document. |
Conditional |
For the Listed DIrector
| Qty |
Type of Document |
Notes |
Required |
| 1 |
Form of ID |
Photo ID to be submitted for each listed Director/Shareholder.
For example; Driver’s Permit, Passport, or National ID Card (both sides). |
Yes |
| 1 |
Proof of Address |
Utility Bill or Bank Statement to be submitted for each listed Director.
Submitted Utility Bill must not be more than 3 months from the date of submission. |
Yes |
| 1 |
Residency Confirmation Letter |
Must be completed if the name printed on any Form of ID document does not match the name printed on the Proof of Address document. |
Yes |
d) Registered School/Alumni Association
| Qty |
Type of Document |
Notes |
Required |
| 1 |
Registration Document |
Confirmation letter from Ministry OR the Act of Parliament for an Association |
Yes |
| 1 |
Bank Account |
Bank Account must match the School's / Association’s registered name. |
Yes |
For the Listed Directors/Shareholders
| Qty |
Type of Document |
Notes |
Required |
| 1 |
Form of ID |
For example; Driver’s Permit, Passport, or National ID Card (both sides). |
Yes |
| 1 |
Proof of Address |
Utility Bill or Bank Statement to be submitted for each listed Director.
Submitted Utility Bill must not be more than 3 months from the date of submission. |
Yes |
| 1 |
Residency Confirmation Letter |
Must be completed if the name printed on any Form of ID document does not match the name printed on the Proof of Address document. |
Conditional |
For the listed Vice Principal/Vice President & Treasurer
| Qty |
Type of Document |
Notes |
Required |
| 1 |
Form of ID |
Photo ID to be submitted for each listed Director/Shareholder.
For example; Driver’s Permit, Passport, or National ID Card (both sides). |
Yes |
| 1 |
Proof of Address |
Utility Bill or Bank Statement to be submitted for each listed Director.
Submitted Utility Bill must not be more than 3 months from the date of submission. |
Yes |
| 1 |
Residency Confirmation Letter |
Must be completed if the name printed on any Form of ID document does not match the name printed on the Proof of Address document. |
Conditional |
